How to Get Help with Direct Mail: The Ultimate Guide to EDDM Specialists



Small business owners seek increased exposure for their businesses. While EDDM is related to direct mail, many lack proper guidance throughout the entire process. An experienced EDDM specialist proficient in preparation, design, printing, and delivery can steer clear of pitfalls and provide valuable suggestions to maximize ROI. Unlike other companies offering a hands-off (DIY) approach, we offer both consultations for those needing advice and "Full Service" EDDM for those who prefer a comprehensive solution, handling every aspect of the campaign for them.

  • Direct mail is a powerful marketing tool to help you reach your target audience and generate leads.
  • Every Door Direct Mail is a good marketing option for a business or message with broad appeal and a local audience.  
  • EDDM is a cost-effective way to send direct mail to a large area.
  • If you're unsure how to get started with EDDM or need help creating and executing a successful campaign, an EDDM specialist can help.
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What is an EDDM specialist?

An EDDM specialist, or Every Door Direct Mail specialist, is a professional or a company with expertise in handling Every Door Direct Mail (EDDM) marketing campaigns. EDDM is a service offered by the United States Postal Service (USPS) that allows businesses to reach a targeted audience without needing to compile a mailing list or acquire specific addresses.

The primary role of an EDDM specialist is to assist businesses and organizations in executing successful EDDM campaigns. They provide specialized services and knowledge related to the EDDM process, ensuring that businesses can effectively and efficiently utilize this direct mail service to reach their target markets.

Some of the key responsibilities and services provided by an EDDM specialist include:

  1. Geographic Targeting: Helping businesses identify the right geographic areas and postal routes to target based on their target audience and marketing goals.
  2. Design and Creative Services: Assisting in designing eye-catching and engaging mailers that align with the client's branding and marketing objectives.
  3. Printing and Mailing: Coordinating the printing of EDDM mailers and handling the preparation, bundling, and delivery of the mail pieces to the appropriate USPS locations.
  4. USPS Guidelines Compliance: Ensuring that the EDDM campaigns adhere to USPS guidelines and regulations to avoid potential issues or delays in delivery.
  5. Data Analysis and Reporting: Analyzing campaign results and providing insights into the performance of the EDDM mailers, such as response rates and return on investment (ROI).
  6. Integration with Marketing Strategy: Collaborating with clients to integrate EDDM campaigns with their broader marketing strategies and other marketing channels for a cohesive approach.
  7. Budget Management: Assisting clients in optimizing their budget allocation to maximize the impact of EDDM campaigns.
  8. Stay Updated on EDDM Trends: Keeping abreast of the latest EDDM trends, best practices, and USPS updates to offer the most effective solutions to clients.

Overall, an EDDM specialist acts as a valuable partner for businesses seeking to leverage direct mail marketing through the USPS EDDM service. They bring expertise and efficiency to the process, helping clients to effectively target their audience, design compelling mailers, and achieve their marketing objectives through EDDM campaigns.

What to look for in an EDDM specialist

  1. Expertise and Experience: Look for a specialist with a proven track record of successful EDDM campaigns. Experience matters, as it indicates they understand the nuances of EDDM, target audience selection, and mailing logistics.
  2. Understanding of EDDM Guidelines: EDDM has specific guidelines and requirements set by the United States Postal Service (USPS). Ensure the specialist is well-versed in these guidelines to avoid potential pitfalls and ensure compliance.
  3. Targeting and Segmentation: A good EDDM specialist should be skilled in helping you identify and target the right geographic areas and demographics to maximize the impact of your campaign.
  4. Design and Creativity: EDDM mailers need to be eye-catching and attention-grabbing to stand out in a mailbox full of advertisements. Look for a specialist who can offer creative design solutions that align with your brand and campaign objectives.
  5. Printing and Mailing Capabilities: Check if the specialist has access to high-quality printing services and can efficiently handle the mailing process, including bundling, addressing, and delivery to the post office.
  6. Integration with Marketing Strategy: An EDDM specialist should understand how EDDM fits into your overall marketing strategy and can help align your direct mail efforts with other marketing channels for a cohesive approach.
  7. Measurement and Analytics: Look for a specialist who can provide insights into the performance of your EDDM campaigns, such as response rates, conversion rates, and ROI. Data analysis is crucial for optimizing future campaigns.
  8. Customer Reviews and Testimonials: Check for reviews and testimonials from past clients to gauge the specialist's reliability, customer service, and overall satisfaction.
  9. Communication and Collaboration: Choose a specialist who communicates effectively, listen to your needs, and collaborates with you throughout the campaign process.
  10. Cost-effectiveness: While it's essential to find a competent specialist, also consider their pricing and how it aligns with your budget and expected return on investment.
  11. Industry Knowledge: An EDDM specialist who stays updated on the latest industry trends, best practices, and USPS changes can offer valuable insights to improve your campaigns.

By considering these factors, you can find the right EDDM specialist who can help you plan, execute, and optimize successful Every Door Direct Mail campaigns.


When is it time to talk to an expert about direct mail?

  1. Lack of experience: If you or your team need more experience with direct mail marketing, consulting an expert can help you understand the process, best practices, and potential pitfalls.
  2. Declining response rates: If your direct mail campaigns have been experiencing decreasing response rates over time, an expert can analyze your strategy and offer recommendations to improve effectiveness.
  3. Ineffective targeting: If your direct mail efforts are not reaching the right audience or failing to generate leads or sales, an expert can help refine your targeting and segmentation strategies.
  4. High costs and low ROI: If your direct mail campaigns are becoming cost-prohibitive with minimal return on investment, an expert can assist in optimizing your budget and identifying cost-saving measures.
  5. Unimpressive creative and messaging: If your direct mail materials need more creativity or to engage recipients, an expert can offer guidance on design, copywriting, and overall messaging.
  6. Compliance concerns: Direct mail marketing involves various legal and ethical considerations. If you're unsure about compliance with regulations, an expert can help ensure your campaigns meet all requirements.
  7. Integrating direct mail with other marketing channels: If you want to integrate direct mail with your broader marketing strategy, an expert can provide insights on creating cohesive cross-channel campaigns.
  8. Measuring and analyzing results: If you're struggling to measure the success of your direct mail efforts or interpret the data collected, an expert can help set up tracking mechanisms and analyze the results.
  9. New technologies and trends: Direct mail marketing continually evolves with technological advancements. An expert can keep you updated on the latest trends and how to leverage new technologies effectively.
  10. Scaling your campaigns: When you're ready to expand your direct mail efforts to reach a larger audience or new markets, an expert can guide you through the scaling process.
  11. Industry Knowledge: An EDDM specialist who stays updated on the latest industry trends, best practices, and USPS changes can offer valuable insights to improve your campaigns.Considering these factors, you can find the right EDDM specialist to help you plan, execute, and optimize successful Every Door Direct Mail campaigns.